As a Claim Supervisor, Tom has a knack for finding solutions to just about any challenge that comes his way. He also understands the importance of clear communication to ensure every claim is handled well and according to appropriate processes. As a result, his clients are kept updated on their claims, knowing they can always reach out to him if they have questions. It’s safe to say that Tom knows how to get the job done while fostering a positive work environment.
“I immediately knew that working here would be a great opportunity,” said Tom, who joined the organization in October 2014. “Everyone is very welcoming and talented, and the environment is fantastic. It’s great working with everyone to develop better ways to serve our customers.”
A Nashville native, he brings 28 years of insurance-related experience—including supervising injury and litigation claims that covered multiple states.
Tom earned his degree in business administration from The University of Tennessee at Martin and then received his Master in Business Administration from Bethel University. And when he’s not in the office, he can be found spending time with his family, cheering on the Tennessee Volunteers and Cincinnati Reds, and working on projects around his house. He and his wife also volunteer with the Special Olympics and the Second Harvest Food Bank of Middle Tennessee.
Did You Know
Tom has a beagle. But be warned, if you ask him about his four-legged buddy, be prepared for an in-depth conversation.